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General Shipping Times and Information

UPS is picked up everyday at 4:00PM PST.
USPS post office is picked up twice a week.
*(no real-time tracking available and USPS post office does not provide time delivery guarantee on packages)

* Shipping to California is charged 8.5% sales tax from San Francisco (point of origin).

* Please note shipping time frames are accurate over 95% of the time. In the cases of residences and businesses in outlying areas (away from major metropolitan areas and airports) your delivery time may increase by a day or two. In cases where incorrect and/or incomplete address is provided indefinite delays may occur.

calculator iconHow shipping rates are calculated (Domestic and International)

The total weight of all the products plus the Country / State Code of the shipping address. That information is bounced off the UPS or USPS shipping server.

truck iconFree Shipping

Skates.com offers free UPS Domestic Ground shipping on orders that accumulate to over $99.99 with products marked with the green truck icon Free Shipping.

Free shipping applies to the lower 48 states only (excludes Hawaii, Alaska, Military and US protectorates such as Puerto Rico, Guam & Marshall Islands). Delivery in 1-7 business days within the contiguous US including Saturdays.

NOTE: The free UPS Ground shipping credit applies one-way only. All exchanges, refunds or customer mistakes are subject to regular shipping rates. Free Shipping products are subject to a 10% restocking fee if returned for refund/exchange.

TO GET FREE SHIPPING ON MULTIPLE ITEMS, you must order ONLY free shipping items on the same order. Purchase OTHER items that are NOT free shipping on a separate order to pay a lower base rate of shipping. We can not reverse your shipping charges after the order is placed. In other words, Combining items WITH free shipping and items WITHOUT free shipping will break the free shipping agreement and you will be charged for the total cost of shipping ALL of the items.

error iconShipping Mistakes

The customer pays for shipping in all directions UNLESS we make the mistake of shipping you a different item from what you ordered. If a shipping mistake occurs due to our negligence, we will issue a Return Label to get the incorrect item back to us and then reship the correct item to you. No additional shipping cost falls on you, the customer.

However, we will not be able to refund you the shipping cost of the package if an item is missing or if your order is incomplete. In that case we will ship the missing item(s) to you immediately at no additional charge.

us flag iconShipping to APO addresses (Army Post Offices)

For US Army personnel located in AE, AP and AA, please select United States as the "Ship To" country and NOT the country you are stationed at. This means you will pay domestic US shipping rates instead of international shipping rates. Your items will be shipped to a post box located either in the East Coast or the West Coast of the United States and forwarded to the country you are stationed at by the United States Postal Service.

For APO addresses, shipping via USPS (United States Postal Service) is your ONLY CHOICE for shipping methods. (FedEx and UPS do not ship to APO addresses)

"Do you ship to APO addresses?"

Yes, we ship to APO and FPO addresses all day long.
When ordering please put United States in the country field.
All APO/FPO boxes are on American soil, not in the country where you are stationed.
Therefore you only pay domestic shipping rates via USPS

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Riedell 172 OG Mens Skates Custom Build Roller Skates Riedell ESPRE White Artistic Skates Reactor Plates womens Riedell ESPRE White Artistic Skates womens
Usually Ships in 2 to 3 Weeks
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Riedell 172 OG Mens Skates Rink or Sidewalk Riedell Espre White Artistic Skates womens Riedell Espre White Artistic Skates womens
Riedell 172 OG Mens Skates Rink or Sidewalk custome build roller skates for outdoor roller skating as well as indoor rink roller skatin
Riedell Espre 2015: The lightest 297 package available, this legacy boot features the soft leather outer layer with leather lining. Powerdyne Reactor Pro Plates,Varsity plus wheels.
Riedell Espre 2015:The lightest 297 package available, this legacy boot
features the soft leather outer layer with leather lining
Chicago 1905 Mini Jammer GT50 Boys Roller Skates Riedell Suede Zone 135 Black Outdoor Roller Skates Mens Riedell Ice Skates 615 VELCRO Junior Girls 8-12
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Chicago 1905 Mini Jammer GT50 Boys Roller Skates - Black Riedell Zone Roller Skates 135 Riedell Ice Skates 615 VELCRO Junior Girls
Chicago 1905 Mini Jammer GT50 Boys Roller Skates - a True Hybrid for a
boy who digs an artistic skate with speed wheels. this boot fits young
boys.   CLICK HERE FOR MORE BOYS SKATES
Riedell Suede Roller Skates 135 Black, a classy outdoor
skate
Vanilla Junior - The Tuxedo Juniors Sure-Grip Fame 70s Rocker Outdoor Roller Skates Vanilla Straight Jacket Probe Fugitive
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Vanilla Junior - The Tuxedo Juniors Womens Roller Skates Vanilla Straight Jacket Probe Fugitive
Vanilla Brass Knuckle 2.0 Power-Trac Dubz K2 Celena Wrist Guard 2012 Atom Bionic Swiss Bearing -8mm -16 pack
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Vanilla Brass Knuckle 2.0 Power-Trac Dubz K2 Celena Wrist Guard 2012 Atom Bionic Swiss Bearing -8mm -16 pack
K2 Moto Wrist Guard K2 Alexis Womens Wrist Guard 2011 Riedell 135 Boot
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K2 Moto Wrist Guard 2011 K2 Alexis Womens Wrist Guard 2011 Riedell 135 Boot
Razor E200 complete rear wheel with Axle Chain driven Lake Placid Phantom Women's Ice Skates K2 Moto Skate Belt 2010
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Razor E200 complete rear wheel with Axle Chain driven Lake Placid Phantom Women's Ice Skates K2 Moto Skate Belt 2010
Riedell Roller Skates 1065 Boots Riedell MINX 965 Derby Track Roller Skates Riedell 220 Black Boots
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Riedell 1065 Top Level Derby Skate Boot 2010 Riedell Minx 965 Quad Speed Roller Skates Riedell 220 B Boots
Riedell 220 W Boots women Riedell 220 EPIC Black Artistic Roller Skates mens Riedell roller skates Diva Pure Outdoor pkg TAN
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Riedell 220 womens skate boots Riedell Epic 220 Mens Artistic Skates Riedell roller skates Diva Pure  Outdoor pkg TAN BOOT
Riedell 172 EXPRESS Mens Rhythm Skates Riedell LEGACY Black Artistic Skates mens K2 Exo 3-Pack Pad Set Men's 2009
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Riedell 172 EXPRESS Mens Rhythm Skates Riedell Legacy Black mens K2 Exo 3-Pack Pad Set Men's 2009
K2 Eco 3-Pack Maia Pad Set Women's Protective Gear Riedell 265 WICKED Quad Speed Roller Skates with Bullets
Ships in 24 to 48 hours
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K2 Eco 3-Pack Maia Pad Set Women's 2009 Riedell 265 WICKED Quad Speed Roller Skates
   
 
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For live phone help between 9am to 5:30pm Pacific Time Monday - Friday
Domestic Sales 1.800.554.1235 Global Sales + 1.415.447.1800