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General Shipping Times and Information

UPS is picked up everyday at 4:00PM PST.
USPS post office is picked up twice a week.
*(no real-time tracking available and USPS post office does not provide time delivery guarantee on packages)

* Shipping to California is charged 8.5% sales tax from San Francisco (point of origin).

* Please note shipping time frames are accurate over 95% of the time. In the cases of residences and businesses in outlying areas (away from major metropolitan areas and airports) your delivery time may increase by a day or two. In cases where incorrect and/or incomplete address is provided indefinite delays may occur.

calculator iconHow shipping rates are calculated (Domestic and International)

The total weight of all the products plus the Country / State Code of the shipping address. That information is bounced off the UPS or USPS shipping server.

truck iconFree Shipping

Skates.com offers free UPS Domestic Ground shipping on orders that accumulate to over $99.99 with products marked with the green truck icon Free Shipping.

Free shipping applies to the lower 48 states only (excludes Hawaii, Alaska, Military and US protectorates such as Puerto Rico, Guam & Marshall Islands). Delivery in 1-7 business days within the contiguous US including Saturdays.

NOTE: The free UPS Ground shipping credit applies one-way only. All exchanges, refunds or customer mistakes are subject to regular shipping rates. Free Shipping products are subject to a 10% restocking fee if returned for refund/exchange.

TO GET FREE SHIPPING ON MULTIPLE ITEMS, you must order ONLY free shipping items on the same order. Purchase OTHER items that are NOT free shipping on a separate order to pay a lower base rate of shipping. We can not reverse your shipping charges after the order is placed. In other words, Combining items WITH free shipping and items WITHOUT free shipping will break the free shipping agreement and you will be charged for the total cost of shipping ALL of the items.

error iconShipping Mistakes

The customer pays for shipping in all directions UNLESS we make the mistake of shipping you a different item from what you ordered. If a shipping mistake occurs due to our negligence, we will issue a Return Label to get the incorrect item back to us and then reship the correct item to you. No additional shipping cost falls on you, the customer.

However, we will not be able to refund you the shipping cost of the package if an item is missing or if your order is incomplete. In that case we will ship the missing item(s) to you immediately at no additional charge.

us flag iconShipping to APO addresses (Army Post Offices)

For US Army personnel located in AE, AP and AA, please select United States as the "Ship To" country and NOT the country you are stationed at. This means you will pay domestic US shipping rates instead of international shipping rates. Your items will be shipped to a post box located either in the East Coast or the West Coast of the United States and forwarded to the country you are stationed at by the United States Postal Service.

For APO addresses, shipping via USPS (United States Postal Service) is your ONLY CHOICE for shipping methods. (FedEx and UPS do not ship to APO addresses)

"Do you ship to APO addresses?"

Yes, we ship to APO and FPO addresses all day long.
When ordering please put United States in the country field.
All APO/FPO boxes are on American soil, not in the country where you are stationed.
Therefore you only pay domestic shipping rates via USPS

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Riedell ESPRE White Artistic Skates Reactor Plates womens Riedell ESPRE White Artistic Skates womens Chicago 1905 Mini Jammer GT50 Boys Roller Skates
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Riedell Espre White Artistic Skates womens Riedell Espre White Artistic Skates womens Chicago 1905 Mini Jammer GT50 Boys Roller Skates - Black
Riedell Espre 2015: The lightest 297 package available, this legacy boot features the soft leather outer layer with leather lining. Powerdyne Reactor Pro Plates,Varsity plus wheels.
Riedell Espre 2015:The lightest 297 package available, this legacy boot
features the soft leather outer layer with leather lining
Chicago 1905 Mini Jammer GT50 Boys Roller Skates - a True Hybrid for a boy who digs an artistic skate with speed wheels
Riedell Ice Skates 615 VELCRO Junior Girls 8-12 Vanilla Junior Grape-Ades With Plug Lake Placid StarGlide Girl's Ice Skates
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Riedell Ice Skates 615 VELCRO Junior Girls Vanilla Junior Grape-Ades Lake Placid StarGlide Girl's Ice Skates
Vanilla Junior Grape-Ades
Vanilla Straight Jacket Boot Vanilla Straight Jacket Probe Fugitive Vanilla Straight Jacket Sunlight Revenge
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Vanilla Straight Jacket Boot Vanilla Straight Jacket Probe Fugitive Vanilla Straight Jacket Sunlight Revenge
Vanilla Straight Jacket Avenger Stinger Vanilla Brass Knuckle 2.0 Power-Trac Dubz Riedell Spark Derby Skate
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Vanilla Straight Jacket Avenger Stinger Vanilla Brass Knuckle 2.0 Power-Trac Dubz Riedell Spark Derby Skate
K2 Celena Wrist Guard 2012 Atom Bionic Swiss Bearing -8mm -16 pack K2 Moto Wrist Guard
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K2 Celena Wrist Guard 2012 Atom Bionic Swiss Bearing -8mm -16 pack K2 Moto Wrist Guard 2011
K2 Alexis Womens Wrist Guard 2011 Lake Placid Metro Girl's Adjustable Sport Ice Skate Lake Placid Nitro Girl's Ice Skates
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K2 Alexis Womens Wrist Guard 2011 Lake Placid Metro Girl's Adjustable Sport Ice Skate Lake Placid Nitro Girl's Ice Skates
Riedell ZONE 135 Black Outdoor Roller Skates Mens Riedell Diablo Roller Skates WITH RED EVO WHEELS Razor E200 complete rear wheel with Axle Chain driven
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Riedell Zone Roller Skates 135 Riedell Diablo Roller Skates Razor E200 complete rear wheel with Axle Chain driven
Riedell Diablo Roller Skates - Riedell skates sporting the Red with Black EVO swirl wheels with a Speed Groove and precision KwiK bearings.
This boot is sized in Mens (M)
Lake Placid Phantom Women's Ice Skates K2 Moto Skate Belt 2010 Riedell Roller Skates 1065 Boots
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Lake Placid Phantom Women's Ice Skates K2 Moto Skate Belt 2010 Riedell 1065 Top Level Derby Skate Boot 2010
Riedell MINX 965 Derby Track Roller Skates Dominion Starter BLACK roller skates - Size junior 13 Riedell 220 Black Boots
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Riedell Minx 965 Quad Speed Roller Skates Riedell 220 B Boots
Riedell 220 W Boots women Riedell 220 EPIC Black Artistic Roller Skates mens Riedell roller skates Diva Pure Outdoor pkg TAN
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Riedell 220 womens skate boots Riedell Epic 220 Mens Artistic Skates Riedell roller skates Diva Pure  Outdoor pkg TAN BOOT
Riedell 172 EXPRESS Mens Rhythm Skates Riedell LEGACY Black Artistic Skates mens Lake Placid Firecat Girl's Ice Skate - Size junior 10
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Riedell 172 EXPRESS Mens Rhythm Skates Riedell Legacy Black mens
Lake Placid Firecat Men's Ice Skate - Size 11 Lake Placid Supreme Women's Ice Skates - Size 8 K2 Exo 3-Pack Pad Set Men's 2009
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Lake Placid Firecat Men's Ice Skate K2 Exo 3-Pack Pad Set Men's 2009
K2 Eco 3-Pack Maia Pad Set Women's Protective Gear Riedell 265 WICKED Quad Speed Roller Skates with Bullets
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K2 Eco 3-Pack Maia Pad Set Women's 2009 Riedell 265 WICKED Quad Speed Roller Skates
   
 
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