James Dameron from Tarpon Springs, FL United States
Did not receive the product originally ordered. Ordered Hyper Cannibal Orange 95a, but according to staff during one of my 4 followup phone calls, manufacturer did not have Orange ones finished. During last 2 calls, was offered imcomplete Orange ~ without printing. Declined. Rather than wait for Orange ones to be completed, I requested set of replacement wheels ~ the Blue ones (93 Hardness) available from stock. Manager (?) agreed to ship second day air ~ Blue ones arrived fairly quickly after the last call. Total time from initial order to arrival of the substitute skate wheels ~ approx 5 weeks (init order Feb 17th ~ received wheels Mar 22nd at 5:00PM). I have skated Hype Cannibal wheels for a very long time (the Blue ones) as has my son. I'm not disappointed in the wheels (although I have not tried these particular wheels yet.) I am disappointed in the length of time involved in placement of my order and in not receiving the ones I ordered.
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